PRINCIPLES OF MANAGEMENT APRIL 2022 PAST PAPER

MONDAY: 4 April 2022. Afternoon paper.                                                                                              Time Allowed: 3 hours.

Answer any FIVE questions. ALL questions carry equal marks. Do NOT write anything on this paper.

QUESTION ONE

  1.  Explain six reasons why organisations need to motivate employees.                                                            (6 marks)
  2. Setting organisation objectives is essential for effective planning. Highlight four features of well-written objectives.                                                                                               (4 marks)
  3. Describe five negative effects of rumours in an organisation.                                                                       (10 marks)

(Total: 20 marks)

QUESTION TWO

  1. Discuss five internal forces that might trigger change in an organisation.                                                  (10 marks)
  2. Describe five challenges that might arise from an increased number of aging workforce in an organisation. (10 marks)

(Total: 20 marks)

QUESTION THREE

  1. Summarise five reasons that support Hawthorne experiments.                                                                        (5 marks)
  2. Explain five environmental changes that might impact on the effective planning an organisation. (5 marks)
  3. Analyse live benefits of following right procedures and policies at the workplace.                                 (10 marks)

(Total: 20 marks)

QUESTION FOUR

1. With reference to modern management theories:

Describe the “quantitative approach”.                                                                                                      (2 marks)

Suggest three ways in which managers might apply quantitative approach in decision making.                                 (3 marks)

2. Summarise five reasons why planning is an important practice in an organisation.                                  (5 marks)

3.Explain three categories of organisational change.                                                                              (3 marks)

Highlight seven barriers to change in an organisation.                                                                        (7 marks)

(Total: 20 marks)

QUESTION FIVE

  1. Justify five reasons that support delegation of duty in an organisation.                                                     (10 marks)
  2. Analyse five factors why delegation of authority is important in management.                                        (10 marks)

(Total: 20 marks)

QUESTION SIX

  1. Highlight five advantages of democratic leadership style.                                                                                                   (5 marks)
  2. Explain five qualities of an effective manager.                                                                                                                     (5 marks)
  3. Discuss five benefits of applying scientific management in an organisation.                                                                    (10 marks)

(Total: 20 marks)

QUESTION SEVEN

  1. Outline three assumptions of “Theory x” as advocated Mcgregor.                                                                                 (3 marks)
  2. Summarise seven factors that might hinder an organisation from recruiting a qualified employee.                                     (7 marks)
  3. One of the principles of management is “division of labour”.

Discuss five disadvantages associated with the principle.                                                                                                 (10 marks)

(Total: 20 marks)

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