ORGANIZATIONAL BEHAVIOUR MOUNT KENYA UNIVERSITY (MKU) NOTES PDF

AN INTRODUCTION TO ORGANIZATION BEHAVIOUR

Introduction

  • Organization
    Organization comprise of two or more people engaged in a systematic and coordinate effort , persistently over a period of time in pursuit of goals .
  • Behaviour
    Behaviour is defined as what people do which can be observed or measured.
  • Organization Behaviour
    What is organization Behaviour?
    Organization behaviour is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organizations for the purpose of applying such knowledge towards improving an organizations effectiveness .

Why study organization behaviour/ importance?

The pace of change in organization is accelerating and transformation is occurring at work place. Therefore its time for organization, to know how to combat change for the prosperity of the organizations. The following are trends that are currently in most organizations;

Trends in Current Organizations

The following are trends that are currently in most organization.

i. Globalization
Globalization refers to economic , social and cultural connectivity with people in other parts of the world. It’s an ongoing process which influences aspects of organizations which some are advantageous and others are disadvantageous.
Globalization is applauded for increasing organizational efficiency and providing a broader network to attract valuable knowledge and skills while it also presents
new challenges like; competitive pressures , market volatility , longer working hours, heavier workloads and work – family conflict amongst others.

ii. Information Technology
The internet and other forms of information technology are changing daily e.g.

  • It is connecting people around the planet and allowing small businesses in developing countries to compete in global market place within organization.
  • It has reshaped the dynamics of organization power and politics.
  • It has created new standards for competitive advantage through knowledge management.
  • It has brought about telecommunication where employees work from home with a computer connection to the office.
  • It has also facilitated virtual teams which are cross- functional groups that operate across space, time and organizational boundaries with members who communicate mainly through information technologies.

iii. The changing workforce.
Dimension of workforce involves primary and secondary diversity. Primary dimension involve; gender, ethnicity, age, race , sexual orientation , mental/physical qualities that represent individual’s socialization and self identity .Secondary dimension involve education, marital status, religion and work place. Diversity of this workforce presents both challenges and opportunities in organizations. Opportunities like ;competitive advantage , reverse of market share among others .Challenges involve racism, stereotyping conflicts e.t.c

iv. Emerging Employment Relationships
The changing workforce, new information & communication technology and globalization have fueled substantial changes in employment relationships. Employees
face increasing turbulence in their work/employment, where they perform a variety of work activities rather than hold specific jobs and are expected to continuously
learn skills that will keep them employed .This brings implications on job design, organizational loyalty and work stress.

v. Work Place Values And Ethnics
Values represent stable, long-lasting beliefs about what is important in a variety of situation that guide decisions and action, while ethics is the study of moral principles or values that determine whether actions are right or wrong and outcomes are good and bad. Companies are learning to apply values in a global environment and they are under pressure to abide ethical values and higher standards of cooperate social responsibility.

 

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